As part of the verification process, you will need to upload your ID for us to confirm your details.
UnionDigital Bank will use your camera to scan your ID for upload. Please allow the UnionDigital Bank app to access your camera.
Your ID may not be accepted because of one of the following reasons:
To ensure that your ID is accepted, please adhere to the following guidelines when scanning your ID:
To see what types of IDs are accepted by UnionDigital Bank, please refer to our FAQ What kind of IDs can I use to open an account?.
If you are still encountering problems with ID verification after multiple tries, please consider contacting Customer Support by raising a support ticket.
Have more questions? Please reach out to us at help@uniondigitalbank.io and we’ll be glad to assist you right away.