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How do I Add Money to my UnionDigital Bank Account via Over-The-Counter transactions?

Here's how you can Add Money Over-the-Counter to your UnionDigital Bank account:


  1. On your app main dashboard, click "Add Money" > "Over the Counter" (OTC)
  2. Select your preferred OTC merchant and input the amount you want to deposit.
  3. Click "Proceed", review the details, then click "Confirm"
  4. Enter your OTP to proceed to the screen with your details.
  5. Take note of your transaction details since you will have to provide this later on.
  6. Visit your chosen OTC branch before the validity date of your reference code expires.
  7. Fill out a form and indicate the Amount, Sender Name, and reference number found in your mobile app.
  8. Give the total amount to be paid in Cash only.
  9. Provide the completed form & cash to the branch personnel. All payments are processed in real-time.

Have more questions? Please reach out to us at and we’ll be glad to assist you right away.