Can I withdraw my money before the maturity date?

It's better to keep your funds for the entire term to maximize your interest earning and avoid fees. However, if you need to withdraw your funds, you can easily do this from the UnionDigital Bank app by pre-terminating your deposit.

1. Go to your app's main dashboard
2. Select the Time Deposit product you want to pre-terminate
3. Check the details of your deposit, and select "Pre-Terminate"
4. You will receive a prompt confirming your action. Click 'Yes' to continue
5. Review the pre-termination fee. This will be deducted from the principal amount you deposited (see FAQ: Is there a penalty for closing my time deposit before the maturity?)
6. Review the agreement and select "Confirm"
7. Authenticate your transaction with the biometric scan.
8. You should see a processing screen with your full details and the pending status should be visible on your app's main dashboard
9. Wait for your Time Deposit to be pre-terminated. You can check on this from your app's main dashboard