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Keeping your UD account safe and secure

With your UnionDigital Bank app, you can be guaranteed of a safe and innovative way to hold your money. Still, the threat of online bank account hacking is a serious problem that anyone connected to the internet has to deal with. There are tons of spam starting to infiltrate accounts and viruses that can wreak havoc on networks. All of these can make your information and money vulnerable.

To stop the trouble before it reaches us, here are five simple ways you can make sure your UnionDigital Bank account is safe and secure.

Lock Your Screen.

You don't want anyone to be a few clicks away from your money. That is why we recommend making your smartphone more secure by adding a lock code, pattern or fingerprint. You can easily activate this in your respective phone settings. This will come in handy, especially if your phone goes missing or if it gets stolen. It won't be easy for anyone to open it since it's code protected.

Protect Your Passwords and Pins.

We know that it's hard to remember all your passwords, especially when there are lots of numbers and symbols involved. Still – never save any bank-related passwords, usernames, PINs on your smartphone. If your phone is stolen or becomes infected with malware, this will increase your risk of falling prey to cyber criminals. Try memorizing your passwords as much as possible and do not share your passwords with others.

Update Your Mobile Operating System.

Your phone brand (e.g. Apple, Samsung, Huwawei, Oppo) regularly issues software updates. Aside from ensuring your device operates with the best and latest technology, these updates also protect you against new safety defects. We recommend that you regularly update the software on your smartphone. By doing this, you make sure that your UnionDigital Bank app is at its best performance to keep your money safe.

Update Your Mobile Banking Apps.

Aside from updating your device itself, it is also very important to make sure that your UnionDigital Bank App is updated as well. You can expect that the UD app works much better with every update we put out. Make sure you download your UnionDigital Bank app – and any other apps for that matter – only from the official manufacturers' stores such as the Apple App Store or Google Play Store. Even then, don't just download any new application that seems interesting. Check if the developer is trustworthy and the app itself has a high rating. Many apps could contain malware and could easily get your sensitive details.

Be Careful With WiFi and Bluetooth.

Right now, there are a lot of accessible free WiFi spots in public spaces. As much as possible, do not make online purchases while using free public WiFi connections. It's best to do these things securely, preferably using your own data connection.

Another function on our smartphones that we often neglect is our Bluetooth connection. Bluetooth connections are actually very vulnerable to attacks, if one does not take important security measures. Hackers can get information and send unsolicited information to and from your device. Make sure your bluetooth devices (i.e. cellphone, headset) are hidden from public visibility so that no unwanted visitors make a connection (Pandy and Khare).

With hackers getting more sophisticated with their ways of stealing your information, it pays to be extra safe. We strongly recommend that you disable publicly accessible WiFi connections and your device's Bluetooth function before you make a mobile connection to your bank. Even if you're using a private WiFi network, you should check that it's password-protected by the WPA2 system.

In the end, these simple steps can go a long way towards preventing cybercrime. People can't hack your money if you don't give them a way in.

UnionDigital Bank has a collection of articles that can help you ensure the safety of your account and achieve your financial goals!

To learn more about tips in managing and growing your money, you can head on to our Financial Literacy Hub to access articles that best suit your needs.

Published April 25, 2022